If you need to update your shipping address after placing an order, it is important to act quickly to ensure that your package is delivered to the correct location. To modify your shipping address, follow these steps:
1. Log In to Your Account: Start by logging into your account on our platform. Make sure you use the account associated with the order you wish to update.
2. Navigate to “Order History”: Once logged in, go to the “Order History” section. This is where you can view all your past and current orders.
3. Select the Order: Find and select the specific order for which you need to update the shipping address. This will take you to the details page for that order.
4. Change Shipping Address: Look for the “Change Shipping Address” option. This option will allow you to enter a new address and save the changes.
5. Confirm Address Change: After entering the new address, confirm the update. Make sure to review the new address carefully to avoid any errors.
Address changes can only be made if the order has not yet been shipped. If your order is already in transit or has been dispatched, you will not be able to change the shipping address through the website. In such cases, contact our customer support team immediately. Provide them with your order number and the updated shipping details. Our support team will work with you to explore possible solutions, such as contacting the carrier to reroute the package or arranging for a delivery address correction.
By following these steps and acting promptly, you can help ensure that your order reaches you without delay. If you encounter any issues or need further assistance with updating your shipping address, please do not hesitate to reach out to our customer support team for help.